Privacy Policy

Effective Date: 19 May 2026

Welcome to ROBOCON CNC Pvt Ltd. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following information:

• Name
• Company name
• Email address
• Phone number
• Address
• Inquiry details
• Uploaded drawings or technical files
• IP address and browser information
• Website usage analytics and cookies

2. How We Use Your Information

We use collected information for:

• Responding to inquiries and RFQs
• Providing CNC machining services
• Customer support and communication
• Internal business operations
• Improving website performance and user experience
• Marketing communication where permitted

3. Confidentiality of Technical Data

ROBOCON CNC Pvt Ltd understands the importance of confidentiality in precision manufacturing. Any drawings, CAD files, specifications, or technical documents shared with us are treated as confidential and used strictly for quotation, manufacturing, and project-related purposes.

We do not sell, distribute, or disclose confidential customer data to unauthorized third parties.

4. Cookies

Our website may use cookies to improve functionality, analyze visitor behavior, and enhance user experience.

Users may disable cookies through browser settings if preferred.

5. Third-Party Services

We may use trusted third-party tools and services including:

• Website hosting providers
• Analytics tools
• Email communication systems
• ERP and CRM platforms

These service providers are expected to maintain confidentiality and security of data.

6. Data Security

We implement reasonable security measures to protect information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet-based transmission or storage system can be guaranteed as 100% secure.

7. Sharing of Information

We do not sell or rent personal information to third parties.

Information may only be shared when:

• Required by law
• Necessary for legitimate business operations
• Working with authorized service providers

8. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

9. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate data
• Request deletion of information
• Withdraw communication consent

10. Changes to This Policy

ROBOCON CNC Pvt Ltd may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Information